Naked conversations

how blogs are changing the way businesses talk with customers

251 pages

English language

Published Dec. 24, 2006 by Wiley Technology Pub., John Wiley.

ISBN:
978-0-471-74719-2
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OCLC Number:
61757953

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3 stars (1 review)

From the creator of the number one business blog comes a powerful exploration of how, and why, businesses had better be blogging: Naked Conversations. According to experts Robert Scoble and Shel Israel, blogs offer businesses something that has long been lacking in their communication with customers -- meaningful dialogue. Devoid of corporate-speak and empty promises, business blogs can humanize communication, bringing companies and their constituencies together in a way that improves both image and bottom line. The authors use more than 50 case histories to explain why blogging is an efficient and credible method of business communication. You'll find yourself excited about the possibilities blogs present after reading just a few pages. Discover how: Prominent business leaders, including Mark Cuban of the Dallas Mavericks, Bob Lutz from General Motors, and Jonathan Schwartz of Sun Microsystems, are beginning to use blogs to connect with their customers in new ways. Blogging has …

2 editions

Review of 'Naked conversations' on 'Goodreads'

3 stars

The book is about business blogging. It's written by the popular blogger Robert Scoble and Shel Israel. In the initial chapters, the authors talk about how blogging at M$ and Sun have changed the perception of the companies in the outside world. This has been true in my case. I see a more human M$ after becoming a visitor to Channel 9. Same at Sun, where thousands of employees blog, including Jonathan Schwartz. Apple and Google come out bad in the book, both for not allowing employees to blog about work.

In the later chapters, the book takes on different kinds of people and businesses and discuss how and why blogging might help them. The book is full of anecdotes and pointers to other blogs. Though the anecdotes are interesting, there are too many of them and many are similar, so it gets boring. The book might have carried the …

Subjects

  • Weblogs
  • Business communication
  • Internet -- Social aspects