In contrast, a poorly–functioning system begins to generate increasing numbers of messages, often shaped around such questions as “what went wrong?“, “How far along is task X? “, And especially, “why don’t we have better feedback? “ As a system sinks deeper and deeper into the morass of unfinished tasks, the business of exchanging messages expands, exponentially, until at last the non-functioning system is completely occupied with its own internal communication processes.

— The Systems Bible by John Gall (Page 105 - 106)